Help
FAQ
How do I find my size?
Every product page has a Size chart link next to the sizes. It lists Small, Medium and Large with their UK, US and EU equivalents, plus bust, waist and hip measurements in centimetres. Take a few minutes with a tape measure and match your numbers to the chart.
Where do you ship?
For now, we ship to Canada and the United States only. We hope to open more countries soon - join the list on our Contact page if you would like to hear when we do.
How long does it take to ship?
Within Canada, standard delivery takes three to five business days, and express takes one to two. Orders to the United States arrive within five to eight business days. You will receive an email as soon as your order is on its way.
How can I track my order?
A tracking link is sent to the email address on your order as soon as your parcel leaves us. If it has been longer than five business days and you have not heard from us, contact us through the Contact page and we will check on it for you.
Can I change or cancel my order?
Orders are prepared as soon as they come through, so changes cannot always be made. If you need to update your size or delivery address, contact us through the Contact page as soon as possible and we will do our best to help.